About

Hi, I'm Brad.

I help teams ship products people love to use.

I'm a Design executive with 25 years of experience leading product design at Shopify, The New York Times, Fanatics, Volvo, and 100+ brands. I build teams, ship products, and transform how organizations design in an AI-native world. I'm an author, hybrid athlete, former stunt actor, parent, and educator.

The Full Story

How I got here

I'm from a town with more cows than people in Alabama. I built my first website in 1996 for my classmate's awful band using a pirated copy of Photoshop, Jeffrey Zeldman's DHTML Textbook, and notepad on the family Dell. I've been getting paid for design work ever since.

I went to school to be a lawyer, hated it, and fell into a Product Design role at Verizon where I helped design some of the first mobile apps ever made—VZNav and VCast. In 2008, I left to start my own thing.

I founded Suckerpunch, grew it through a merger with Nine Labs, did work for global governments and a lot of Fortune 500s, then sold my partnership stake in 2016 and went into consulting. When Shopify came calling, I went back in-house and have spanned in-house design leadership and consulting roles since.

Along the way, I was a stunt actor. I appeared in Avengers, Fast & Furious, and Hunger Games films. (Yes, really.) I wrote a book called Creative Truth about what it's actually like running an agency. I got to do some amazing charity work throughout the world. And, I still teach UX design to students wherever they are.

Present

What I Do Now

I lead product design organizations. I'm a player/coach—I build teams AND I ship work. I refuse to be in meetings about meetings.

My recent focus has been AI integration: not just using AI tools, but transforming how design teams work in an AI-native world. At Fanatics, I deployed OpenAI, Adobe Firefly, and dozens of AI-assisted automation tools into production workflows that changed how 50+ designers and hundreds of production employees operate.

I also run:

  • Start & Builda home for education for designers, engineers, and entrepreneurs. Learn more
  • Hyperplanea design and technology studio where I help design organizations adopt AI tools and workflows that actually work. Learn more
  • The Creative Agea newsletter, podcast, education platform, and upcoming book on learning to keep the creative flywheel going as you get older. Learn more
  • SpeakingI speak at conferences and corporate events worldwide on AI, design leadership, and building things that work. Learn more
Personal

When I'm Not Working

I focus on my family. I'm a father of three boys who have made my hair gray. My partner, Lindsey, is a world-class Pilates instructor. We travel a lot and find ourselves on some new and insane adventure almost every week.

I'm a hybrid athlete (weights and distance running), a luddite writer, painter, horror movie cinephile, comic book collector, yoga and pilates enthusiast, sneakerhead, pretty decent chef, and plant hoarder. I believe that the world still has a chance, everyone deserves to love how they love, and that happiness and kindness are a choice. So make it.

But, I will absolutely fight you over Oxford commas.

Experience

Where I've worked

Valence

Head of Product Design

2025

Fanatics

Director of Product Design

2023–2025

The New York Times

Principal Product Designer

2023

Shopify

Principal Product Designer

2021–2023

Volvo

Principal Product Designer

2021

Blue Apron

Principal Product Designer

2020–2021

Meta

Lead Product Designer

2020

Twilio

Lead Product Designer

2019–2020

The Banner Years

Head of Product Design

2016–Present

Nine Labs

Head of Product Design

2014–2016

Suckerpunch

Head of Product Design

2008–2014

Verizon

Product Designer

2000–2008
Trusted By

Select Clients

The New York Times
Meta
Shopify
Volvo
Toyota
Playstation
Simulations Plus
ZScaler
WB
Salesforce
Keurig
Topps
CPJ
Kohler
IHG
MTV
Fanatics
Ford
Delta
Corsair
Braintrust
Blue Apron
Walmart
Vice
UPS
UnitedHealth Group
Twilio
Taco Bell
Sony
RingCentral
NPR
Microsoft
Macy's
Lionsgate
Home Depot
Holiday Inn
Hard Rock
State of Georgia
FedEx
Disney
Coca-Cola
Chick-fil-A
CAA
AT&T
Adult Swim
Commvault
East Fork
One Trust
Truist
Newsletter

Weekly design insights

Weekly observations on design, AI, leadership, and the craft of building. What I'm reading, thinking about, and making.